The effects are both internal to your organization and external, if you send docs out via the Email Document functionality in Dynamics GP. The error message, as indicated in the blog post linked above, states “Word experienced an error trying to open the file.”. What specifically happens is users receiving those documents or users attempting to open those documents cannot open them. The most commonly used Word Templates are Purchase Orders, Sales Invoices and EFT remittances. I will not recap all of the details in this post, the support team’s post covers the details plus more recent workarounds to consider. The details of the issues were posted on the Dynamics GP Team’s support blog here. The Microsoft Office releases around September 8th and 9th, 2020 affected the ability for users to open Word Template generated documents. Today’s post is an attempt to clarify what the situation is, and what is and is not affected and clarify some of your options. Specifically, documents generated in Word Templates cannot be opened in Microsoft Word, once you’re running a build from Sept 8/9th or newer. Recently, there have been issues with Dynamics GP and Word Templates, due to some changes to the most recent Microsoft Office build releases. Dynamics Previous Versions Dynamics Previous Versions.Implementing Dynamics 365 Implementing Dynamics 365.Artificial Intelligence Artificial Intelligence.Dynamics 365 Products Dynamics 365 Products.
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